Privacy Policy

Last Updated: 18 March 2026

Who we are

Our website address is: www.demonhunterbricks.co.uk

What personal data we collect and why

Purchases

When you purchase from our store, we collect personal data including your name, billing address, shipping address, email address, and phone number.

We use this information to:

* Process and deliver your order

* Communicate with you about your order

* Provide customer support

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What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order

  • Respond to your requests, including refunds and complaints

  • Process payments and prevent fraud

  • Set up your account for our store

  • Comply with any legal obligations we have, such as calculating taxes

  • Improve our store offerings

  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. 

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We do not store your payment details. Payments are processed securely via third-party providers such as PayPal or Stripe. These providers handle your data in accordance with their own privacy policies. Please see the PayPal Privacy Policy for more details.

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Emails and review requests

After you make a purchase, we may contact you by email to:

* Provide order updates

* Request a review of your order or purchased products

These emails are sent based on our legitimate interest in improving our services, or your consent where required by applicable law.

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Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymised string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service Privacy Policy is available at [https://automattic.com/privacy/](https://automattic.com/privacy/). After approval, your profile picture may be visible publicly alongside your comment.

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Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as visitors may be able to extract this data.

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Cookies

We use cookies to improve your experience on our website.

* If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience.

* Login cookies are used to maintain your session and preferences.

* Temporary cookies may be set to check browser compatibility.

You can control or delete cookies through your browser settings.

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Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images). Embedded content behaves as if you visited the external website directly.

These websites may collect data, use cookies, and track your interaction with their content.

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Who we share your data with

We may share your data with trusted third parties where necessary to operate our business, including:

* Payment processors (e.g. PayPal, Stripe)

* Delivery and logistics providers

* Email and communication service providers

These parties only process your data as required to provide their services.

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How long we retain your data

* Order data is retained for legal, tax and accounting purposes

* Comments and their metadata are retained indefinitely

* User account data is stored until the account is deleted

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Your rights

If you have an account or have made a purchase, you have the right to:

* Request access to the personal data we hold about you

* Request correction of inaccurate data

* Request deletion of your data (where legally permitted)

To make a request, please contact us via email adam@demonhunterbricks.com.

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Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Some of your data may be processed outside the UK, but only where appropriate safeguards are in place.

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Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

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Contact us

If you have any questions about this Privacy Policy or your data, please contact us via email adam@demonhunterbricks.com.